A map of your operations
How the week actually runs — the rhythm, the manual work, and the hours, drawn straight from the call.
Yours to keep
Product / How it works
How it works
From a conversation to a team. Here's exactly how.
LVRD doesn't guess at what your business needs. It starts with a structured diagnostic — ninety focused minutes that map how you actually run — and builds the team from what's there. No discovery sprints, no requirements doc. A conversation, then a blueprint, then a team.
Phase 1
90 minutes
The blueprint
A five-act diagnostic call maps your whole operation.
You walk away with three documents Phase 2
Delivered by email
Your report
Everything we heard and everything we'd build, on a private URL.
Yours to keep, either way Phase 3
One click
Activation
Subscribe, and the team is provisioned from the diagnostic.
Live the same day Phase 4
Day one and beyond
Running
Supervised at first. Every agent earns autonomy under your rules.
You stay in control Phase 1 · The blueprint
Ninety minutes. Five acts. Your whole operation, mapped.
The diagnostic isn't a sales call with a script. It's a structured conversation in five acts, each one building on the last — the questions get sharper as the picture fills in. Your specialist runs it with the Diagnostic Companion, a tool that synthesizes what you've said in real time and surfaces the right next question at the right moment.
ACT1
How the week runs
Understand the rhythm of the business.
Where the week starts, what a normal day looks like, when the chaos hits. We map the shape before we touch a single task.
Surfaced Monday & Thursday are estimate days; everything turns reactive after 2pm.ACT2
Where the time goes
Surface the repetitive, manual work.
The retyping, the copy-paste, the "I'll do it tonight" tasks. We name each one and put a number of hours next to it.
Surfaced ~6 hrs/wk retyping site notes into quotes by hand in Jobber.ACT3
What breaks and why
Identify the failure points and bottlenecks.
The places work stalls, the balls that get dropped when a job runs long. The cost of the bottleneck, not just its name.
Surfaced Follow-ups slip when a job overruns — 1 in 4 quotes never re-sent.ACT4
The team that could handle it
Map the work to agent roles.
Each cluster of work becomes a role with a clear owner and clear edges — not one assistant doing everything badly.
Mapped Quote Writer · Customer Concierge · Schedule Coordinator.ACT5
The rules that keep it safe
Define approval thresholds and guardrails.
Where autonomy stops and you step in. The dollar figures, the sensitive clients, the changes that always need your eyes.
Set Nothing over $5,000 ships unseen · same-day reschedules always ask.SpecialistSo when a job runs over, the follow-up just… doesn't go out?
RamonMost weeks, yeah. I tell myself I'll send it that night. Maybe half the time it actually happens.
SpecialistAnd a re-sent quote — when you do get to it — how often does it close?
RamonHonestly? More than half. That's the part that kills me.
This exact exchange became the case for the Customer Concierge role — and the follow-up rule behind it.
Field note · on the five-act structure
We tried a flat questionnaire first. It produced tidy answers and a useless map. The acts exist because the third honest answer is always better than the first — by the time someone's walked us through their week, they stop describing the business they wish they ran and start describing the one they actually run.
Ryan Founder, LVRD
Then
Phase 2 · Your report
Everything we heard. Everything we'd build. Yours to keep.
A day or two after the call, the platform generates a custom report and emails it to you on a private URL. It maps exactly what was diagnosed — your operational patterns, the specific team recommended for your business, and the rules that would govern it. Three documents. Yours whether you continue or not.
Delivery
It lands in your inbox, not a portal you forgot the password to.
One email, one link. Open it on your phone between jobs. The report lives on a personal URL that stays live — come back to it whenever you're ready to decide.
- A private URL, unique to your business
- No login wall, no software to install
- The three documents, downloadable and yours
L
LVRDblueprint@lvrd.ai
Apr 16 · 9:02
Subject
Your blueprint is ready, Ramon
We mapped your week into three documents: a picture of how your operation runs today, the AI team we'd build for it, and the rules that would keep it safe.
We found 11.5 hours a week a team could take off your plate. The full detail — line by line — is on your private page.
View your blueprint
lvrd.ai/r/brookline-co
What's inside · three documents
Your AI team blueprint
The specific roles recommended for your business, each scoped to the work it owns and the tools it touches.
Yours to keep
Your operating playbook
The rules and approval thresholds that govern the team — written in plain language you set, not buried config.
Yours to keep
The point of the report
The blueprint is useful even if you never hire us. That's the point. You leave with a clearer picture of your own business than you walked in with.
The 10-hour guarantee If it doesn't surface 10+ hours, you don't pay
Then
Phase 3 · Activation
One click to turn it on. Your team starts the same day.
From the report page, you subscribe. That's it. Your agent team is provisioned automatically from the diagnostic — roles, tool connections, and rules, all wired up from what was mapped in the call. No setup wizard. No configuration. You're invited into your Operator account, and the team is already live.
Blueprint · Brookline & Co.
Ready
Your team is drafted.
Three roles, scoped to your week. Subscribe to provision them.
Operations map11.5 hrs/wk found
Team blueprint3 roles · 4 tools
Operating playbook5 rules set
$300 / mo · no contract · cancel any month
Provisioned
Agents
LiveQWQuote Writer
2 toolsCCCustomer Concierge
2 toolsSCSchedule Coordinator
2 tools
Add a role later
Included as you grow
Field note · on "no setup wizard"
Every other tool hands you an empty workspace and a tutorial. We think that's backwards. By the time you click subscribe, we already know your roles, your tools, and your rules — they came out of the call. Activation should feel like a light switch, not a second job.
Ryan Founder, LVRD
Then
Phase 4 · Running
Every agent starts supervised. You decide when they graduate.
On day one, nothing moves without your yes. As an agent performs — and you approve without revising — it earns trust toward autonomy milestones you set. Your rules override everything: dollar thresholds, same-day changes, sensitive clients. If an agent makes a mistake, it regresses and re-earns. The system gets better because you're in it.
Before · you do everything
Owner, technician, manager — all at once.
- Quotes retyped by hand, late at night
- Follow-ups that slip when a job runs long
- The schedule rebuilt by hand every time it moves
- Nothing delegated, because nothing's safe to hand off
After · the team runs it
You approve. The team handles the rest.
- Quotes drafted from site notes, ready for your yes
- Every follow-up sent, on time, every time
- The week rebuilds itself when a job moves
- Autonomy that grows only as far as you allow
Earned autonomy
Trust is earned one clean approval at a time.
You've likely seen this on the homepage — here's where it clicks into place. Each agent climbs a stepped track from Supervised to Autonomous. It only advances on the work you approve without touching, and only as far as the milestone you set.
- Starts at zero — every action waits for you
- Earns trust with each approval you don't revise
- Graduates only when it clears the bar you drew
SC
Schedule CoordinatorOperations · Calendar
Trusted
SupervisedTrustedAutonomous
To autonomous on reschedules18 / 20 clean
Now handled on its own
Same-day shuffles when a job moves Auto
Crew swaps inside the week Auto
Supervised since Apr 16Trusted since May 9
Your rules override everything
The lines you drew in the call are the lines it can't cross.
The guardrails set in Act 5 ship with the team. No matter how trusted an agent becomes, anything past a threshold you set comes back to you. Trust is earned on the routine; the high-stakes calls stay yours.
- Hard-gate any high-stakes decision
- Plain language — written like a sticky note
- Always wins over an agent's earned autonomy
Rules
Quote WriterAlways ask before any quote over $5,000.
Schedule CoordinatorAlways ask before a same-day reschedule.
Customer ConciergeNever message flagged clients without me.
+ Add a rule
Field note · why regression exists
We built regression in after diagnostic #4. An agent approved a same-day reschedule that should have been flagged — the owner caught it, fixed it, and moved on. But the agent had no way to learn it overstepped. Now a single revision steps autonomy back automatically. The correction teaches the system, not just the calendar.
Ryan Founder, LVRD
SC
Schedule CoordinatorOperations · Calendar
Supervised
SupervisedTrustedAutonomous
Autonomy adjusted — revision detected
You rewrote a same-day reschedule. Reschedules return to supervised mode until clean approvals re-earn it.
1:24 PM
Get started
Ninety minutes to a blueprint.
Then a team that runs the rest.
Map the work, prove the hours, and walk away with documents you keep. Continue into the platform only if it earns it.