CCFront Desk / Capture
Customer Concierge
Customer-facing · Inbox
Answers every call, text and web inquiry 24/7, captures the lead, books the job — nothing goes to voicemail.
ServiceTitan
3 tools
Supervised3 toolsFor / HVAC Contractors
For HVAC Contractors
Keep the trucks moving. We'll run the office.
LVRD builds you a private AI team that answers the calls, builds the day, and chases the invoices — and waits for your yes before anything ships.
$500 blueprint·10-hour guarantee·your own private instance
Approvals
Waiting on youCCCustomer Concierge Needs yes
Answers every call, text and web inquiry 24/7, captures the lead, books the job — nothing goes to voicemail.
ApproveHold
SCSchedule Coordinator Needs yes
Builds the day, optimizes routes, sends arrival windows, rebuilds around the job that moves.
ApproveAdjust
BKBookkeeper Sent
Sends invoices the moment a job closes, chases what's overdue, reconciles the books.
Where the week goes
The job is the easy part. The office is what eats you.
You're good at the work. The office is the other job — the calls, the calendar, the invoices, the follow-ups — and it's the one that eats the week. Here's the load that piles up around the work you actually do.
- After-hours calls going to voicemail
- Juggling the dispatch board by hand
- Estimates that stall waiting on follow-up
- Invoices that age out before they're paid
- Chasing reviews one text at a time
- Reordering parts between jobs
Why a team
Every owner wears three hats.
Two of them never come off.
- 01
The Technician
The craft you started for — the work only you can do.
Stays yours - 02
The Manager
Calls, scheduling, invoices, follow-ups — the office load.
Handed to the team - 03
The Owner
Where the business goes next — the part you started for.
Finally gets a turn
Your AI team takes the office. You keep the craft and the bigger idea.
Your AI team
A team built for how you run — not a template.
Each agent owns one corner of the office and wires into the tools you already use. Start with the four that ship first; add the rest as you scale.
Your starter teamShips first — live in week one
SCDispatch / Deliver
Schedule Coordinator
Operations · Calendar
Builds the day, optimizes routes, sends arrival windows, rebuilds around the job that moves.
ServiceTitan
3 tools
Supervised3 toolsBKBilling / Get paid
Bookkeeper
Finance · Books
Sends invoices the moment a job closes, chases what's overdue, reconciles the books.
3 toolsRMReviews / Grow
Reputation Manager
Growth · Reputation
Asks for the review at the right moment, watches every platform, drafts the responses.
Google Biz
Yelp3 tools
SupervisedYelp3 toolsExpand your teamAdded as the business grows
QWSales / Estimates
Quote Writer
Sales · Proposals
Turns the walkthrough into a priced, line-by-line estimate ready for your yes; follows up until a decision.
ServiceTitan
3 toolsICLead qualification
Intake Coordinator
Front-of-House
Confirms service area, gathers the job details, flags the emergencies, routes the hot ones.
ServiceTitan
3 tools
Supervised3 toolsMRRetention
Maintenance & Renewal Specialist
Growth · Retention
Re-books seasonal tune-ups and re-sells maintenance plans before they lapse.
ServiceTitan
3 tools
Supervised3 tools Connections
Connected to what you run on — agent by agent.
Every connection is scoped to the agent that needs it, and revocable any time. Here's how the starter team wires in.
CC
Customer Concierge
Front Desk / Capture
SServiceTitanReads & books
TwilioTexts & callsGoogle CalendarReads & booksSC
Schedule Coordinator
Dispatch / Deliver
SServiceTitanReads & books
JobberReads & booksGoogle CalendarReads & booksBK
Bookkeeper
Billing / Get paid
QuickBooksDrafts & sendsStripeReconcilesGmailDrafts & sendsRM
Reputation Manager
Reviews / Grow
GBGoogle Business ProfileLive
PodiumDrafts repliesYYelpLive
Works with your stack. Search and see.
The recognizable core of 800+ connections. Don't see yours? If it has an API, the blueprint wires it.
Surfaced for HVAC Contractors
SServiceTitanField Service
HPHousecall ProField Service
JobberField ServiceQuickBooksAccountingTwilioCommunicationGoogle CalendarSchedulingPodiumReviews & ReputationStripePaymentsAll connections
CalendlySchedulingGmailCommunicationGoogle DriveStorage
GustoHRHubSpotCRMMailchimpMarketing
NotionProductivity
SalesforceCRM
ShopifyE-commerce
SlackCommunication
SquarePayments
XeroAccounting
ZendeskSupport
AirtableProductivity
AnthropicAI Models
AsanaProductivity
AshbyHR
AttioCRM
ConfluenceProductivity
Constant ContactMarketing
DocuSignLegal
DropboxStorage
FacebookSocial
FreshBooksAccounting
GitHubDev Tools
GongCRM
Google SheetsProductivity
HiBobHR
InstagramSocial
IntercomSupport
JiraDev Tools
LinearDev Tools
LinkedInSocial
Microsoft TeamsCommunication
monday.comProductivity
NetSuiteAccounting
OpenAIAI Models
OutlookCommunication
PayPalPayments
Sage IntacctAccounting
SAPAccounting
SharePointStorage
SurveyMonkeySurveys
TrelloProductivity
TypeformSurveys
UKG ProHR
WhatsApp BusinessCommunication
WorkdayHR
X / TwitterSocial
ZoomCommunicationDon't see yours? If it has an API, we'll wire it.
Talk to us What it handles
The work that never made it onto a list.
- After-hours call capture
- Dispatch & route optimization
- Estimate follow-up
- Invoice collection
- Maintenance-plan renewals
- Review requests
- Appointment reminders
- Parts-order follow-up
Approvals & control
Nothing ships without your yes.
The team drafts, schedules, and prepares — then waits. You stay the owner of every decision that touches a customer or a dollar.
Every action, your call
Quotes, schedule changes, invoices, replies — each one lands in your approval queue first. Approve in a tap, or hold it.
Autonomy is earned
Every agent starts fully supervised. As it proves itself on the routine work, you can let specific actions run on their own — and pull it back any time.
Your rules, hard-coded
Hard-gate anything — a dollar ceiling on what goes out, a customer you always handle yourself, a step that always asks first. Your limits, enforced.
This is the promise on every LVRD page, in every trade: the product waits for your yes. Earned autonomy is opt-in, scoped, and reversible — never the default.
Pricing
Start with a blueprint. Scale into a team.
A paid diagnostic maps the work and proves the hours. If it's worth it, the team runs month-to-month. No contract.
1 Start here · the blueprint
$500once
The 90-minute diagnostic
We sit down and map your business — where the week goes, the team that would handle it, and the rules that keep it safe. You walk away with three documents you keep.
- A map of your operations
- Your AI team blueprint
- Your operating playbook
then
2 Ongoing · the platform
$300/ month · no contract
Build & run your AI team
We build the team from your blueprint, run it, and maintain it. New roles and changes included. Cancel any month.
+ what the AI costs to run, billed straight to you at cost. No markup.
Included in the platform
- A team built for your business
- Operator desktop + mobile app
- One-tap approvals & guardrails
- Daily briefings & weekly view
- New roles & changes, ongoing
- Your own private instance
Guaranteed
The 10-hour guarantee
If the blueprint doesn't surface 10+ hours a week an AI team would handle, you don't pay.
Yours either way
Continue to the platform or not — the documents are yours to keep.
Questions
The things owners ask first.
Can the AI answer after-hours HVAC calls?
Yes — the Customer Concierge picks up calls and texts around the clock, captures the job, and books it. Emergencies get flagged straight to you.
Does it work with ServiceTitan, Housecall Pro, or Jobber?
Yes. Each agent wires into your field-service tool with scoped access you can revoke any time.
Will it dispatch or move jobs without asking me?
Only once it's earned it. Every agent starts fully supervised — nothing ships without your yes — and you can hard-gate anything.
How does it handle emergency calls?
The Intake Coordinator flags emergencies the moment they come in and routes them straight to you or your on-call tech, instead of leaving them in a queue.
What does it cost?
A $500 blueprint maps the work and proves the hours. If it's worth it, the team runs at $300/month plus AI usage billed at cost — no contract.
Get started
Ninety minutes to a blueprint. Then a team that runs the rest.
We map your week, draft your roster, and prove the hours. You decide what turns on.