CCCustomer Service & Front Desk Agent
Customer Concierge
Customer-facing · Inbox
Answers product questions, holds, special orders across channels.
OpenphoneRingcentral3 toolsFor / Convenience / Liquor / Smoke Shop
For Convenience / Liquor / Smoke Shop
Run the floor. We'll run the rest.
LVRD builds you a private AI team that answers the calls, keeps suppliers honest, and earns the reviews — and waits for your yes before anything ships.
$500 blueprint·10-hour guarantee·your own private instance
Approvals
Waiting on youCCCustomer Concierge Needs yes
Answers product questions, holds, special orders across channels.
ApproveHold
VMVendor Manager Needs yes
Low-stock alerts, vendor reorders, restock follow-up.
ApproveAdjust
RMReputation Manager Sent
Social posts, new-arrival announcements, event promotion.
Where the week goes
The job is the easy part. The office is what eats you.
You're good at the work. The office is the other job — the calls, the calendar, the invoices, the follow-ups — and it's the one that eats the week. Here's the load that piles up around the work you actually do.
- Chasing reviews one message at a time
- No-shows from reminders that never went out
- Leads that sit unanswered
- Reordering and chasing suppliers
- Social posts that never get made
Why a team
Every owner wears three hats.
Two of them never come off.
- 01
The Technician
The craft you started for — the work only you can do.
Stays yours - 02
The Manager
Calls, scheduling, invoices, follow-ups — the office load.
Handed to the team - 03
The Owner
Where the business goes next — the part you started for.
Finally gets a turn
Your AI team takes the office. You keep the craft and the bigger idea.
Your AI team
A team built for how you run — not a template.
Each agent owns one corner of the office and wires into the tools you already use. Start with the four that ship first; add the rest as you scale.
Your starter teamShips first — live in week one
OpenphoneRingcentral3 toolsVMInventory & Reorder Agent
Vendor Manager
Operations · Supply
Low-stock alerts, vendor reorders, restock follow-up.
Lightspeed3 toolsRMMarketing & Social Agent
Reputation Manager
Growth · Reputation
Social posts, new-arrival announcements, event promotion.
3 toolsRRReviews & Reputation Agent
Reviews & Reputation
Growth · Reputation
Review requests, monitoring and responses.
Google Biz
Birdeye3 tools
SupervisedBirdeye3 toolsExpand your teamAdded as the business grows
RSLoyalty & Customer Outreach Agent
Retention Specialist
Growth · Retention
Loyalty campaigns, win-back, VIP and clienteling outreach.
3 toolsECE-Commerce & Order Agent
E-Commerce & Order
Growth · Retention
Online order processing, shipping updates, omni-channel support.
3 tools Connections
Connected to what you run on — agent by agent.
Every connection is scoped to the agent that needs it, and revocable any time. Here's how the starter team wires in.
CC
Customer Concierge
Customer Service & Front Desk Agent
TwilioTexts & callsOOpenphoneScoped access
RRingcentralScoped access
VM
Vendor Manager
Inventory & Reorder Agent
ShopifyScoped accessSquareScoped accessLLightspeedScoped access
RM
Reputation Manager
Marketing & Social Agent
InstagramScoped accessFacebookScoped accessLinkedInScoped accessRR
Reviews & Reputation
Reviews & Reputation Agent
GBGoogle Business ProfileLive
PodiumDrafts repliesBBirdeyeScoped access
Works with your stack. Search and see.
The recognizable core of 800+ connections. Don't see yours? If it has an API, the blueprint wires it.
Surfaced for Convenience / Liquor / Smoke Shop
SquarePaymentsLLightspeedConnection
KKoronaConnection
TwilioCommunicationOOpenphoneConnection
RRingcentralConnection
ShopifyE-commerceInstagramSocialAll connections
CalendlyScheduling
GmailCommunication
Google CalendarScheduling
Google DriveStorage
GustoHRHubSpotCRMMailchimpMarketing
NotionProductivity
QuickBooksAccounting
SalesforceCRM
SlackCommunication
StripePayments
XeroAccountingZendeskSupport
AirtableProductivity
AnthropicAI Models
AsanaProductivity
AshbyHR
AttioCRM
ConfluenceProductivity
Constant ContactMarketing
DocuSignLegal
DropboxStorageFacebookSocial
FreshBooksAccounting
GitHubDev Tools
GongCRM
Google SheetsProductivity
HiBobHRIntercomSupport
JiraDev Tools
LinearDev ToolsLinkedInSocial
Microsoft TeamsCommunication
monday.comProductivity
NetSuiteAccounting
OpenAIAI Models
OutlookCommunication
PayPalPayments
Sage IntacctAccounting
SAPAccounting
SharePointStorage
SurveyMonkeySurveys
TrelloProductivity
TypeformSurveys
UKG ProHR
WhatsApp BusinessCommunication
WorkdayHR
X / TwitterSocial
ZoomCommunicationDon't see yours? If it has an API, we'll wire it.
Talk to us What it handles
The work that never made it onto a list.
- Inventory
- loyalty
- promos
- compliance reminders
Approvals & control
Nothing ships without your yes.
The team drafts, schedules, and prepares — then waits. You stay the owner of every decision that touches a customer or a dollar.
Every action, your call
Quotes, schedule changes, invoices, replies — each one lands in your approval queue first. Approve in a tap, or hold it.
Autonomy is earned
Every agent starts fully supervised. As it proves itself on the routine work, you can let specific actions run on their own — and pull it back any time.
Your rules, hard-coded
Hard-gate anything — a dollar ceiling on what goes out, a customer you always handle yourself, a step that always asks first. Your limits, enforced.
This is the promise on every LVRD page, in every trade: the product waits for your yes. Earned autonomy is opt-in, scoped, and reversible — never the default.
Pricing
Start with a blueprint. Scale into a team.
A paid diagnostic maps the work and proves the hours. If it's worth it, the team runs month-to-month. No contract.
1 Start here · the blueprint
$500once
The 90-minute diagnostic
We sit down and map your business — where the week goes, the team that would handle it, and the rules that keep it safe. You walk away with three documents you keep.
- A map of your operations
- Your AI team blueprint
- Your operating playbook
then
2 Ongoing · the platform
$300/ month · no contract
Build & run your AI team
We build the team from your blueprint, run it, and maintain it. New roles and changes included. Cancel any month.
+ what the AI costs to run, billed straight to you at cost. No markup.
Included in the platform
- A team built for your business
- Operator desktop + mobile app
- One-tap approvals & guardrails
- Daily briefings & weekly view
- New roles & changes, ongoing
- Your own private instance
Guaranteed
The 10-hour guarantee
If the blueprint doesn't surface 10+ hours a week an AI team would handle, you don't pay.
Yours either way
Continue to the platform or not — the documents are yours to keep.
Questions
The things owners ask first.
Can the AI handle customer questions and orders?
Yes — your team covers customer questions and orders end to end, capturing the work and booking the next step, and routes anything sensitive to you.
Does it work with Square, Lightspeed, Korona?
Yes. Each agent wires into the tools you already run on with scoped access you can revoke any time.
Will it message customers without asking me?
Only once it's earned it. Every agent starts fully supervised — nothing ships without your yes — and you can hard-gate anything.
What does it cost?
A $500 blueprint maps the work and proves the hours. If it's worth it, the team runs at $300/month plus AI usage billed at cost — no contract.
How quickly can it start?
The 90-minute blueprint maps your business and the agents that should run it; the team is built from there.
Get started
Ninety minutes to a blueprint. Then a team that runs the rest.
We map your week, draft your roster, and prove the hours. You decide what turns on.